The festive season is the most crucial period for e-commerce brands, with potential customers eager to spend and celebrate. For brands to make the most of this peak shopping period, mastering the art of product feed optimization is essential.
For increasing sales and boosting ROAS, ensuring that the brand's offerings are optimized for every platform is key.
Here’s a detailed guide to help you navigate the festive frenzy with success.
Festive Season Checklist for E-commerce Brands
It’s tempting to focus solely on discounts and sale events, but an equally important hook is launching new products during the festive season. Treat both strategies separately for optimal results.
- Exciting Offers: Ensure your offers are enticing. A mediocre discount won’t draw as much attention as an irresistible deal.
- Create Pre-Buzz: Build excitement in advance. Use this phase to build anticipation so you can focus on conversions during the sale.
- Optimized Product Feed: Real-time updates are crucial. Ensure your inventory status, titles, and product information are accurate and aligned with keywords your target audience is using.
- Effective Retargeting: Scale up your campaigns at the right time and retarget high-intent audiences. This can be achieved by focusing on recent interactions during your pre-buzz phase.
Building a High-Performing Product Feed
Meta Feed
From a remarketing perspective, anyone who adds products to their cart demonstrates intent. These customers need to be nudged to complete their purchase through remarketing campaigns. Ensure that your feed’s match rate is 100% so the system can recognize and remarket the right products effectively.
- Stock & Price Updates: Keep real-time updates on stock and pricing to avoid disappointing potential buyers.
- Categorization & Audience Targeting: Use precise product categorization to ensure ads reach the right audience.
Google Feed
- Title Optimization: Use quirky, creative titles that stand out while retaining essential keywords for SEO. Seasonal titles like “Diwali Edition” help resonate with festival shoppers.
- Image Optimization: Get your product images approved by Google before launching ads to ensure you show up in search results. Unapproved images will prevent your ads from running altogether.
Power of Catalog Overlays
Catalog overlays provide contextual information such as whether a product is a bestseller, new arrival, or on discount. This extra information can heavily influence buying decisions.
- Consistency Across Platforms: Ensure consistent messaging across all platforms. Use tools like Adyogi to ensure overlays are reflected even on platforms where they might not natively appear, such as Instagram.
- Festive-Specific Overlays & Keywords for Maximum Impact: From Rakhi to Diwali, the Indian festive season offers a goldmine of opportunities. Use keywords like “Rakhi Edit” or “Diwali Special” to cater to high-intent audiences who are searching for products tied to specific festivals.
Seasonality is key—consider trends, and don’t hesitate to factor in events like celebrity endorsements, which can drive up product interest regardless of the season.
How Detailed Product Titles Influence Search Results
As customer queries become more specific, product titles play a significant role in being discovered. Customers search for brand names, colors, materials, and more—so be detailed!
A well-crafted title with relevant keywords will significantly increase the chances of showing up in search results and ultimately drive conversions.
The Rise of Omnichannel Shopping: Merging Online & Offline Experiences
With the world now navigating a post-COVID era, omnichannel shopping has become the new norm. Customers may discover products online but complete their purchases offline, or vice versa. Brands must be prepared to meet customer expectations across all touchpoints—whether online or in-store.
- Online Discovery & Offline Purchase: Customers may see an online ad, then visit a physical store to experience the product firsthand before purchasing.
- Offline Discovery & Online Purchase: A discovery in-store could prompt a deeper search online, eventually leading to an online purchase.
Customer Targeting Strategies for the Festive Season
Platforms like Meta and Google have empowered brands with automated targeting solutions like Pmax and Advantage+. While these systems work well, avoid overly narrowing your target audience. Allow the AI and ML systems to define audiences effectively while providing helpful indicators such as interest groups or existing customer lookalikes.
Resolving Errors and Rejections in Your Product Feed
Errors and rejections in your product feed can be frustrating, but they can be fixed.
- Policy Violations: Ensure compliance with ad policies.
- Disparity across platforms: Keep all information consistent between your website and feed to avoid disapprovals.
- Aim for an approval rate between 95-100% to keep your feed running smoothly, with a particular focus on hero products and bestsellers.
Conclusion
Product feed optimization during the festive season isn’t just a technical task—it’s a strategy to elevate your brand’s presence, boost sales, and maximize ROAS.
With the right tools and techniques in place, you can seize the festive season’s opportunities and take your brand to new heights.
Stay innovative, stay agile, and let the celebrations begin!